Frequently Asked Questions
Everything you need to know about shopping with House of Sunny.
How long does international shipping take?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. International delivery usually takes 7-14 business days depending on your location and local customs processing.
What is your return policy?
We accept returns within 14 days of receipt. Items must be in their original condition, unworn, and with all House of Sunny tags attached. Please note that sale items may be subject to different return conditions.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections often feature unique silhouettes, so we recommend checking the specific measurements for every garment to ensure the perfect fit.
Are your products sustainable?
House of Sunny is committed to conscious fashion. We produce in small batches to reduce waste and use vegan, recycled, and responsibly sourced materials whenever possible to minimize our environmental footprint.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Clearpay for a flexible shopping experience.